PREVAROLow-current (ELV)Contracting & Decor
A hotel room with a television on a media consoleA hotel room with a television on a media console
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BLD-05 · Building technology

IPTV and hospitality TV

Guests expect a familiar channel list, their own streaming apps and a TV that works the first time. Operators expect a system they can manage from one place.

Headend & encodersMulticast / IGMPInteractive guest TVCastingSignage

How it fits together

Guest room television with a welcome screen, in daylight
IllustrationGuest room television with a welcome screen

An IPTV system receives satellite or terrestrial channels at a headend, converts them to IP streams and distributes them over the network to TVs or set-top boxes. Multicast means one stream serves every viewer of a channel, but only if the switches are configured for it (IGMP snooping and a querier). A network that isn't configured this way floods every port with every channel; that's the most common cause of IPTV failures.

Hospitality features

IPTV headend rack beside a channel display (detail), at night
IllustrationIPTV headend rack beside a channel display

Hotel systems add a welcome screen with the guest's name from the PMS, hotel information, room service menus, secure casting from guests' phones that resets at check-out, and the hotel's own content. Channel rights and licensing for public display are the operator's responsibility; we highlight them early so the channel plan matches what the hotel is licensed to show.

Our part, start to finish

What we do on a IPTV project

We don't sell the equipment. We design the system, install and commission it, and keep it working.

DESIGN

Design & consulting

  • Channel and service plan
  • Headend design
  • Multicast network requirements
  • PMS and casting integration design
BUILD

Installation

  • Headend and encoder installation
  • Network multicast configuration with IT
  • TV and STB set-up
  • Channel and content testing
RUN

Maintenance

  • Channel line-up updates
  • Headend health checks
  • Software updates
  • Fault response

Before you buy

Questions to settle first

These decide cost and performance more than the brand on the box. We work through them with you at survey stage.

  • Which channels and languages do your guests need?
  • Will guests cast from their own devices?
  • Does the network team support multicast?
  • Which PMS do you use?
  • Do you need signage on the same platform?
  • Who updates the content?

Tell us about the site.

Send the drawings, the scope or just the address. We reply with the questions that matter, then a survey date.